Medicare psychology items during COVID-19

Clients with a Mental Health Treatment Plan referral under Better Access can now attend telehealth psychology sessions.”Telehealth” sessions can be conducted by videoconference or by phone.
If you don’t have a Mental Health Treatment Plan referral, or prefer not to go through the Medicare system, you can book a telehealth session during the COVID-19 crisis (or in fact, any time). During the crisis, private health insurance companies, as well as TAC and WorkCover have allowed telehealth sessions to be eligible for their rebates or third party payments. Check with your health fund before booking to ensure your eligibility and determine your rebates.

Booking telehealth appointments

You can book a telehealth appointment by contacting your regular psychologist, or if you are a new client, completing our contact form, and we can arrange an appointment with your preferred practitioner.*
*Subject to availability.